better, faster, more
If the Internet is a cultural barometer, everyone I know is obsessed with setting goals (and eating “paleo”). We’re frantically sharing work strategies, mood boards, productivity tips and day-in-the-life schedules that explain how to simultaneously start a business and train for the Tour de France (dope-free, of course).
I set goals, too. I like tough deadlines and I’ve never met a notebook or organizational app that I couldn’t get behind. But what’s the result of all this self-reflection? Maybe we’re getting stuff done (a phrase I’ve come to loathe), but are we getting any better?
To be blunt; am I a better writer today than I was three years ago? I hope so, but I can tell you with complete certainty that I am a better interviewer.
I do a lot of interviews, and I’ve yet to find a technology that can effectively transform my digital voice recordings into legible type. I’ve searched and tested and nothing works – and somewhere along the way, I realized that transcribing is more than a necessary evil.
Hearing a conversation again usually reveals something I missed, and at the very least, deepens my understanding of the story. Listening – repeatedly – to your own voice on tape, however, is a special kind of torture. The recording lays bare every high-pitched giggle, nasal tone and unexpected speech tic. It’s easy to get flustered, right there in the privacy of your own earbuds.
During all that tedious typing, though, comes real learning. I realize which questions elicit the best responses and how to make people feel at ease. I also learn when to shut up and get over myself, versus moments where I could actually improve the interaction.
The irritating necessity of transcription has now become my tool for self-improvement. It works – and it makes me wonder what else is possible. Creativity is beautifully messy and intangible, but the skills we use in its service can always be sharpened. Most of us would do well to stop the planning now and then and do some clear-eyed assessment.
I urge you to find ways to measure your progress. Build a personal report card. Score yourself with grace and honesty. Then laugh off your mistakes and chalk it all up to learning.
Now have a drink. You’ve earned it.
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